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On the View menu, click Full Screen to turn off this feature. Start Excel or Word (depending on which program the issue occurs in). NOTE: These steps start the computer in Safe mode, and therefore many of the normal safeguards that Windows provides are not functional. Select Open in Safe Mode, and then press ENTER. When your computer restarts, repeatedly press (tap) the F5 key until the Microsoft Windows splash screen appears. In the Shut Down Windows dialog box, click Restart, and then click OK. If both the menu bar and the buttons are missing, follow these steps: If the menu bar is available, but the Minimize Window, Restore Window, and Close Window buttons are missing, click View, and then click Full Screen. If the menu bar is missing and the Minimize Window, Restore Window, and Close Window buttons are available, click Close Window in the Full Screen dialog box, or click Restore Window to return to a normal window view. To resolve this issue, use one of the following methods, as appropriate to your specific symptoms. Or, the Minimize Window, Restore Window (or Maximize Window), and Close Window buttons may be missing. When you view a Microsoft Excel worksheet or a Microsoft Word document in full-screen mode, the menu bar may not be displayed. The Menu bar or the Minimize, Restore, and Close buttons are missing in Excel and in Word Symptoms